Legal
Terms of Service
1. Who you are contracting with
Contact Person Estonia is a trading name of JusTrust OÜ (“we”, “us”), registry code 16093920, Harju maakond, Tallinn, Kesklinna linnaosa, Viru väljak 2, 10111, Estonia, holder of activity licence FIU000395 issued by the Estonian Financial Intelligence Unit.
“You” means the company that orders the services, and the person ordering on its behalf confirms they are authorised to do so.
If your company has not been registered yet, you may order the Services in the name of the private limited company being founded, under the proposed name stated in the application. The person who enters into these Terms on behalf of that company is personally liable for the pre-registration obligations arising from the transaction to the extent provided by § 147 of the Estonian Commercial Code.
When the company is entered in the Commercial Register, those obligations transfer to the company if that person had the right to enter into the transaction on its behalf. If the person did not have that authority, the obligations transfer only if and when the shareholders subsequently approve the transaction. If the company is not registered, the pre-registration obligations remain with the person or persons who incurred them.
Contact Person Estonia is not a separate company. We offer the same services under other names and in packages that include advisory work, at a different price. Whichever name you approach us through, your contract is with JusTrust OÜ.
2. What we provide
| Service | What it means |
|---|---|
| Authorised Contact Person | We act as the contact person entered in the Estonian Commercial Register for your company, as Estonian law requires where the company's own address is outside Estonia. |
| Legal Address | Your company may use our address as its registered address in the Commercial Register. |
| Mail Forwarding | We receive official and business correspondence sent to your company at our address and forward it to you. |
3. What this service is not
These are administrative services only. They do not include, and must not be relied upon as, legal, tax, accounting or business advice.
We do not review, verify or advise on your business activity, your contracts, your tax position or your regulatory obligations, except for the customer due diligence we are required by law to perform on you.
Advice is available separately. We offer it as a different service, at a different price. Nothing in these terms entitles you to advisory work at the fee payable under them. If you ask us a question that requires advice, we will tell you and quote separately.
4. Customer due diligence — required by law, and the same for everyone
We are an obliged entity under the Estonian Money Laundering and Terrorist Financing Prevention Act (RahaPTS). Before we can act for you, and periodically afterwards, we must identify and verify your company, its board members, its shareholders and its beneficial owners, and screen them against sanctions and politically exposed person sources.
These measures are not a package feature and are not optional. The same statutory CDD framework applies to every client, irrespective of the fee paid or the service tier chosen. The scope and intensity of the measures applied may vary according to the customer’s, activity’s and service’s risk profile, as required by RahaPTS.
You must give us the information and documents we ask for, and tell us within 30 days if anything changes — ownership, management, address, or the nature of the business.
We may refuse to start, or may end, a business relationship on due diligence grounds. In some cases the law prohibits us from telling you the reason.
If we do not accept your application — because due diligence cannot be completed, or because we decide not to take the company on — the service does not start and we refund the fee you paid in full. This applies whether your company is already registered or is being founded. A refund does not mean that we will tell you the reason.
If we later end an existing business relationship on due-diligence or compliance grounds, the annual fee is not refunded, in whole or in part, merely because the relationship ends before the end of the paid term, except where these Terms expressly provide otherwise or a refund is required by law.
If your company is being founded, we carry out due diligence on you before we accept the application, and complete the company’s own due diligence after it is registered.
Activities we cannot serve. These are not a matter of price and not a matter of extra scrutiny — we decline them outright. Where a company carries on any of the following, we do not act for it:
- Gambling, betting and gaming for money
- Crypto-asset services, VASP activity, exchanges and mixers
- Adult content and services
- Weapons, ammunition and military equipment
- Narcotics and precursors, including legal cannabis products
- Sale of prescription medicines
- Pyramid, MLM and Ponzi schemes
- Debt collection
- Counterfeit and replica goods
- Distribution of illegal content
- Deceptive advertising, click farms and traffic fraud
- Export to countries under a sanctions regime
- Money remittance, hawala or other informal value transfer services, or currency exchange
- Lending or credit provision without a licence
- Issuance of anonymous payment instruments
Anyone applying is asked to confirm that none of these applies to the company, and the confirmation is required before an application can be submitted.
This is the same list that applies under our other brand, Global Estonia — both are JusTrust OÜ. A country appearing on an anti-money-laundering list is a different matter and is not a refusal.
5. Your obligations
- Use our address only as your company's registered address and for correspondence. It is not a place of business, a warehouse, or a delivery address for goods, and you may not claim physical presence or staff at it.
- Keep the contact details you give us current, and respond to messages we forward. As your contact person we receive official notices on your behalf; if you do not read them, the consequences fall on your company.
- Meet your own filing obligations — annual report, tax returns, beneficial owner data. We do not file them for you under these terms.
- Do not use the services for unlawful purposes.
6. Fees, term and renewal
| Item | Terms |
|---|---|
| Fee | €100 per year for Contact Person, Legal Address and Mail Forwarding together |
| VAT | Prices are currently stated without VAT. If and when JusTrust OÜ becomes registered for VAT, VAT will be added at the applicable rate. We will tell you before that first applies to you. |
| Term | 12 months from the date you pay the fee. This is also the case if your company is being founded (section 6A). |
| Withdrawing | If you withdraw before we accept your application, we refund the fee in full. Once we have accepted it, the service has started and the fee is not refunded. If your company is being founded, section 6A applies instead. |
| Renewal | Renews for a further 12 months unless either of us gives notice before the end of the term. We invoice before renewal. |
| Mail forwarding | Letters received at the legal address from Estonian
authorities — the Business Register, the Tax and Customs Board, Statistics Estonia and
similar bodies — are scanned and sent to you by e-mail. This address is meant for official correspondence. For everyday business post — customer letters, supplier documents, product samples and the like — please give your own trading address instead. It reaches you sooner and costs you nothing. |
6A. If your company is being founded
The service then has two stages.
Before registration, we give the consents and details that your company’s registration application needs for us to be entered as its contact person and for our address to be used as its registered address.
From registration, we act as your company’s contact person, the company may use our address as its registered address, and mail forwarding begins.
The paid 12-month term is measured from the date the fee is paid. Our service relationship does not begin unless and until we accept your application. If we do not accept it, we refund the fee in full. If we accept it after payment, the period between payment and acceptance nevertheless forms part of the 12-month term.
There is no separate deadline for registration within the paid term. If the company has not been registered by the end of the 12-month term, the pre-registration service expires unless renewed or extended by us in writing.
Before the company is registered:
| If… | then… |
|---|---|
| the Commercial Register requires a different proposed company name | we do not refund the fee. You give us another name and registration continues under it. |
| registration cannot proceed for a reason not caused by JusTrust and that can reasonably be corrected or remedied | we do not refund the fee. The application is corrected and filed again. |
| the Commercial Register refuses registration for a reason that lies with us | we refund the fee in full. |
| registration becomes impossible or is finally refused and there is no reasonably available correction or re-filing route | we refund the fee in full. |
| you decide not to form the company | we refund the fee in full. |
| we do not accept your application (section 4) | we refund the fee in full. |
7. Ending the service — read this before you order
If the service ends — because you do not renew, because you do not pay, or because we end it — we resign as your contact person and withdraw the use of our address, and we notify the Commercial Register.
Your company must then appoint a new contact person and register a new address. Estonian law requires a company whose own address is abroad to have a contact person; a company that does not may face deletion from the register.
We will give you written notice before we resign, so that you have time to arrange a replacement. We are not responsible for what happens if you do not act on that notice.
After the service ends we keep your data for the periods set out in our Privacy Notice — five years for due diligence records, as the law requires.
8. Liability
We provide the services with reasonable skill and care. We are not liable for indirect or consequential loss, for loss of profit, or for consequences of your failure to act on correspondence we forwarded or notices we gave you.
Our total liability for any claim is limited to the fees you paid us in the 12 months before the event, except where the law does not permit such a limit.
We are not liable for delay or failure caused by postal services, authorities, or events outside our reasonable control.
9. Personal data
How we handle personal data, who receives it, how long we keep it and what rights you have is set out in our Privacy Notice, which forms part of these terms.
10. Changes to these terms
We may change these terms. We will tell you at least 30 days before a change takes effect for you. If you do not accept a change, you may end the service at the end of your current term. The version number and date at the top always show the current text.
11. Governing law and disputes
These terms are governed by Estonian law. We will try to resolve any dispute with you directly. If we cannot, the dispute is settled by Harju County Court, Estonia.